Management

Arlene assumed the role of Chief Executive at Education Payroll Limited on 7 February 2018. Prior to that she was the Deputy Commissioner, Service Delivery at Inland Revenue. A lifelong public servant, Arlene began her career at the Canada Revenue Agency and worked in progressively more responsible roles there, prior to immigrating to New Zealand in March 2012 to take up the role with Inland Revenue.

Arlene spent the majority of her career in regional operations before moving to CRA Headquarters as the Assistant Commissioner, Assessment and Benefit Services Branch. In this role she was responsible for a large service delivery operation as well as leading several key business transformation initiatives including the development and promotion of electronic services.

Arlene holds a Bachelor of Science degree, majoring in mathematics, from the University of Manitoba (Canada). She also has a two year accounting certificate and a second language proficiency (French).

Mark is an experienced Chief Financial Officer and General Manager. He is a former chartered accountant and holds a BA in history, as well as a Master of Business Administration.

A former Chief Executive of infrastructure management company Pencarrow Group, which he saw through to successful divestment, Mark has served as Chief Financial Officer for both the Ministry of Business, Innovation and Employment, and the Ministry of Education.

Mark also developed and led the introduction of the Ministry of Education’s current strategy and operating model.

His earlier career has spanned both finance and ICT. During a 12-year career at Telecom, Mark held roles as General Manager Enterprise Systems, and General Manager Networks, with responsibility for more than 1,800 staff. Mark served as a Director of MITO and Vehicle Testing New Zealand, each for nine years.